12/24/2023 0 Comments Camera plus pro sending from quickrollYou can place the camera on a shelf or other surfaces to use, or you can install it on a wall to use. Please ensure that the network connect again. When you hear this error prompt,it is common on the condition of network disconnection or that the selected router in your home is a local area network server. When you hear the “Cloud service connection fail”, please check whether your router is connected properly to the external network.You may need to contact the router administrator Please remove some of the connected devices that are not commonly used or restart the router to clear the unconnected devices. When you hear the “Retrieving IP timeout”, it indicates that the number of devices connected to the router in your home is too many to connect more devices.Please note that 5Ghz Wi-Fi cannot be searched by the device When you hear the “Wi-Fi not found”, please check whether you select or enter the correct Wi-Fi name, and place the device near the Wi-Fi router and ensure that the router is powered on.When you hear the “Authentication error”, please ensure that your Wi-Fi network is not an enterprise-level network, and the device supports only the network with the security level below WPA-2.When you hear the “Wi-Fi Password Error”, please check whether the Wi-Fi password you entered in the App is correct.At this moment, please set the name for the device on the App and select the location you want to place the device. After a while, the camera will give out a prompt sound of a successful connection.At this moment, target the camera at the QR code of the mobile App, with a distance of about 20cm (about 7 inches) until the camera emits a “Di” sound, which represents the scanning is succeeded and the pairing is started. After pressing the camera switch for 6 seconds, the camera will turn on.After completion, click “Next Step” to generate the QR code for pairing the camera. Please ensure that the entered Wi-Fi meets the requirements. To ensurea longer distance connection, the camera only supports the 2.4Ghz Wi-Fi with stronger wall penetration capability and does not support Wi-Fi for enterprise-level authentication currently.
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